Archive for the ‘Customer Service and Public Relations’ Category

Customer Service Representative, Customer Retention Supervisor, Customer Experience Supervisor, at Wananchi Group

On Wednesday, March 26th, 2014
Wananchi Group Company Profile The Wananchi Group is Africa’s pioneering provider of Triple Play (broadband, multi-channel television and voice telephony) and VSAT (broadband data and internet) services.  We’re in the process of rolling out Africa’s most innovative cable network to complement the existing VSAT infrastructure and are seeking to recruit ambitious, dynamic and innovative individuals who will ...

Call Centre Agents at SunnyMoney

On Tuesday, March 25th, 2014
(3 months contract) Location: Nairobi, Kenya Salary: 25,000/- per month About SunnyMoney SunnyMoney is an innovative, fast-growing, social enterprise, owned by the charity SolarAid, which sells pico-solar lights across Kenya, Malawi, Tanzania and Zambia. Our aim is to enable the world’s poorest people to have access to clean, renewable power. We do this by selling ...

Call Center Agent at Atom

On Tuesday, March 25th, 2014
Key Responsibilities Receive and initiate call center calls. Liaise with service providers on service delivery to customers. Collect feedback on service delivery and conduct customer satisfaction surveys. Manage social media accounts i.e. twitter, Facebook, VIP chat and M-pesa client portal. Updating and Managing client database in the system. The management from time to time may ...

Cashiers, Waiters / Waitresses, Storekeepers, Bakers, Chefs / Cooks, Baristas, Stewards & Bussers, Restaurant Managers at Nairobi Java House

On Tuesday, March 25th, 2014
Restaurant Positions – Kisumu At Nairobi Java House we are always looking for the best people to join our team. We are a fun, passionate and energetic company and may just be the perfect fit for you! As part of Nairobi Java House you can be part of a pioneering brand with extraordinary potential for ...

Customer Service Assistants, Wealth Creation Officers, Branch manager at Musoni Kenya

On Friday, March 14th, 2014
Musoni is the world’s first financial institution to exclusively use mobile money.  We aim to be one of the leading providers of mobile microfinance through the use of efficient and seamless technology. We are looking for a competent, experienced and qualified candidate to fill the position of a Customer Service Assistants for our Kisii and ...

Customer Service Agents, Warehouse Manager at Jumia

On Thursday, March 13th, 2014
Jumia is the #1 leader of E-commerce in Africa. Our company is part of Rocket Internet, a global and leading incubator of start ups specialized in e-commerce. We have already built in France successful companies like Groupon, Zalando, Wimdu, EDarling, Glossybox… We are present in more than 20 countries in Europe, Middle East, Asia and ...

Night Receptionists at Trianum Hospitality

On Monday, March 10th, 2014
Trianum Hospitality is a boutique consulting and management firm that operates serviced apartments and boutique hotels. The company is seeking to fill the following positions at a variety of its managed properties: Night Receptionists 2 Positions You do not mind working the grave yard shift as you will be required to work the overnight shift. ...

Communications Officer at Omega Foundation (OF)

On Friday, March 7th, 2014
Omega Foundation (OF) is a non-profit organization working in Nyanza, Western and Rift Valley regions primarily to promote health and build livelihoods support systems, with a major focus on health. Job Title: Communications Officer Reports to: Chief Executive Officer Location: Kisumu – Kenya Job Summary: The position is responsible for managing the communication and public ...

Customer Service Manager at CfC Life

On Friday, March 7th, 2014
We are a leading insurance services company affiliated to Liberty Group, a wealth management company represented in 14 African countries with a focus of making a difference in our customer’s lives.  We believe in responding to the changing consumer and market needs through innovative solutions and technologically efficient processes. To help us advance this goal, ...

Communications Officer at African Population and Health Research Center (APHRC)

On Thursday, March 6th, 2014
The African Population and Health Research Center (APHRC) is an international non-profit, non-governmental organization that carries out high quality, policy relevant research on population, health and education issues facing sub-Saharan Africa. The Center seeks to fill the position of Communications Officer. APHRC is looking for an individual, who is creative, organized, highly motivated, results-oriented and ...


Client Relationship Managers at Indigo Telecom Ltd

On Friday, February 28th, 2014
Indigo Telecom Ltd is a satellite service provider with a global reach.  We are seeking to recruit Client Relationship Managers with the following qualification; Requirements Hold of a Diploma or Degree in a Business related field. You must be at least 25 years of age. Sales experience- Over 2 years – in a commission based ...

Multi-Media and Informations Officer at Aidspan

On Friday, February 28th, 2014
Aidspan, a Kenya-based think tank and independent observer of the Global Fund to Fight Aids, Tuberculosis and Malaria, is recruiting a programme officer-level candidate to join its Outreach Department (see www.aidspan.org).  This is a challenging and unique position in a lean, flexible and highly specialised organisation. Selected Qualifications and Experience At least a university first ...

Call Centre Agents at National Bank of Kenya

On Monday, February 24th, 2014
Exciting opportunities in banking with a dynamic team National Bank of Kenya, one of the leading banks with a vision to becoming the Bank of choice in the provision of financial services within the region has exciting opportunities for dynamic, experienced, self driven, result oriented individuals to fill the following position; Call Centre Agents 8 ...

Customer Service Manager at Armada

On Tuesday, February 18th, 2014
JOB TITLE: Customer Service Manager JOB CODE: CSM/GJ/140130 NUMBER OF POSITIONS OPEN: 1 REPORTS TO: LOCATION: Nairobi, Kenya CLOSING DATE:  Open Until Filled SUMMARY: PRIMARY RESPONSIBILITIES: Job Purpose: To manage the productivity and effectiveness of the customer service assistants; create, monitor and manage key performance indicators (KPI’s). Other responsibilities include: Achieves customer service objectives by ...