Customer Service Manager at Armada
JOB TITLE: Customer Service Manager JOB CODE: CSM/GJ/140130 NUMBER OF POSITIONS OPEN: 1 REPORTS TO: LOCATION: Nairobi, Kenya CLOSING DATE: Open Until Filled SUMMARY: PRIMARY RESPONSIBILITIES: Job Purpose: To manage the productivity and effectiveness of the customer service assistants; create, monitor and manage key performance indicators (KPI’s). Other responsibilities include: Achieves customer service objectives by ...