Employee Communications Officer at Co-operative Bank of Kenya
About us: At Coop Bank, we are an equal opportunity employer who promotes individual excellence and mutual respect in a team-driven culture with a key focus on social empowerment.
The “Kingdom Bank” is the place for those looking to new horizons. We thrive on a successful universal banking model as well as ride on a unique Co-operative model providing innovative financial solutions for distinctive customer experience.
Guided by our values, we seek to bolster our market position in the region, by leveraging on our wide range of innovative financial solutions with a focus on delivering excellent customer experience by a highly motivated and talented team.
About the Role: The Employee Communications Officer role will drive the people agenda through consistency and quality in employee communications within the Bank.
Reporting to the Director – Human Resources, the overall purpose of this role is to design and Implement an Integrated Human Resource Communication strategy for the Bank by producing communication materials to advance the People agenda.
The role holder will be responsible for developing internal communications that reach a wide and diversified workforce to engage, inform and inspire our employees, including change programs that enable the successful rollout of our People Agenda strategy, Co-op Bank Culture, benefits initiatives, learning programs, wellness and operations.
About the Person: The role holder must be innovative and consultative with the capability to develop and implement creative communications strategies that drive the people agenda. You have the right drive and energy to move minds.
Your command of language is excellent with impeccable presentation skills. You have an edge as far as the delivery of content to varied audiences is concerned. It is usually effortless for you to decipher complex concepts and make them clear, simple and understandable to others.
You are well experienced with strong digital capabilities with a background in impactful digitally aligned employee communication.
If this sounds like you, then consider this opportunity in the Human Resources Division.
A first class communicator with superb writing skills and creative flair, you’ll have an organized and structured approach to managing internal communications assignments and the ability to juggle a busy work load.
With a proven track record of advising on effective digital internal communications and engagement approaches you will be confident, competent and enthusiastic to join our team.
Specifically, the successful jobholder will:
- Be responsible for overall Human Resources communications strategy in consultation with Human Resources leadership team.
- Work in a highly collaborative manner with the Marketing and Communications department to deliver Human Resources content in a manner that is aligned to the broader communication strategies and brand identity guidelines.
- Expand range, depth, and effectiveness of content and messaging to elevate awareness and understanding of Human Resources policies, processes, tools, products and initiatives.
- Be responsible for executing on the communication vehicles to support HR; resourcing branding strategies and Human Resources internal branding efforts.
- Develop an employee-driven ideation process, inclusive of all employees, that ensures our culture is a product of our people’s ideas and needs.
- Create visual concepts, using computer software or by hand, to communicate ideas that inspire, inform, and captivate our staff and stakeholders by developing the overall layout and production design for various communications
- Serve as the lead writer/editor on all key Human Resources content and visualization of HR collateral for key HR-driven projects and initiatives.
- Support Employer of Choice initiatives by designing and implementing robust communication strategies.
- Supply Human Resources related content for the Co-op bank’s external website.
- Manage the annual Human Resources communication calendar.
- Work across projects with the larger HR team to ensure HR communication and engagement issues are identified and addressed.
- Develop content, creatives for staff newsletters, communications, talent acquisition communication, articles and so on to further the People Agenda.
- Act as the Liaison between the Human Resources Division and its stakeholders on all official communications.
Skills and Experience
- A bachelor’s degree in graphic design, communication or related area. A minimum of 5 years proven experience in designing and implementing internal communication strategies in a similar corporate environment or in an advertising agency. Experience with Human Resources communications would be a great addition.
- A proven track record of successfully supporting and implementing employee engagement and internal communications using a range of tools (intranet, newsletter, e-communications, events) and channels including digital/social media
- Strong digital capabilities with a background in building social media channels in an effort to build stronger online presence
- Creativity, communication, and problem solving skills and familiarity with computer graphics and design software for effective visualization and development of creatives for different media
- Excellent written and oral presentation skills and engaging writing style, including ability to put complex concepts into user-friendly material.
- Proactive self-starter with all round communication skills with ability to introduce new and innovative internal communications practices
Competencies
- Leads from the front
- Delivers and owns results
- Values and respects others
- Drives innovation
- Fosters Communication
- Inspires trust and integrity Customer Centric
How to Apply
If you are confident that you fit the role and person profile and you are keen to add value to your career then please forward your application enclosing detailed Curriculum Vitae to jobs@co-opbank.co.ke indicating “ECO/HRD/2017” in the subject line by 30th August, 2017.
We are an equal opportunity employer.
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