ERP Support Specialist at KCA University (KCAU)
KCA University (KCAU) is a chartered business and technology university committed to quality service and ethical practices.
We are shaping higher education in Kenya, and have embarked on a number of strategic changes, including alliances with renowned universities, development agencies and investors.
As a leading user of Technology in Education, we seek to expand our technology usage to cover all our campuses and our core teaching and non-teaching activities.
To do this, we seek to recruit a highly motivated and innovative candidate to fill the following position;
Job Objective: To ensure efficient operations of the University’s integrated Management Information System (MIS) through user support and development.
Duties and Responsibilities
- Configuration and maintenance of Microsoft Dynamics AX – including Financials, CRM, Student Management, Examination Management and Inventory;
- Installing new applications, and customizing existing applications to fit organizational and user needs;
- Linking the MIS to the organizational Learning Management System
- Monitoring system performance to provide fast query responses to front-end users;
- Ensuring back-end organization of data and front-end accessibility for end-users;
- Monitoring user access and security within the system;
- Installing and testing new versions of the database management system (DBMS), and coordination of the changeover procedure;
- Maintenance of data standards, including adherence to the Data Protection Policies and Procedures;
- Communication with technical, applications and operational staff to ensure database integrity and security;
- Resolution of basic hardware and network bottlenecks;
- Carrying out research on the needs of users and improvement on their business procedures;
Qualifications and Experience
- Bachelor of Science in Information Technology, Business Information Technology or Information Systems from a recognized university.
- At least TWO years’ experience in Database Management, including a working knowledge of SQL
- Hands-on programming knowledge using Fourth Generation Languages
- Hands on knowledge of web development and maintenance
- Specific Knowledge of Microsoft Dynamics or the holding of other Microsoft certifications such as MCSE or MCSA will be an added advantage
Other Skills & Competencies
- Knowledge of ITIL
- Proficient use of Ms. Office Suite
- Ability to Work with cross functional teams
- Ability to work under minimum supervision
Interested candidates who meet the above requirements should submit an application letter indicating current and desired salary, a detailed CV, and three professional references via email to hr@kca.ac.ke so as to be received not later than 12th June, 2015.
Canvassing in any form with will lead to automatic disqualification.
Applications can be addressed to the undersigned;
The Human Resources Director,
KCA University,
P.O Box 56808-00200,
Nairobi.
