Credit Controller at Royal Front Agencies
Locations: Nairobi
- Debt collection
- Maintain debtors overdue accounts to agreed company performance levels
- Ensure collection of debtors accounts occurs within credit terms and according to company policy and procedures
- Report on account collection progress
- Listen to customer complaints with empathy and take action to satisfy the customers immediate needs and prevent reoccurrence
- Make telephone collection calls
- Risk review new and existing customers to minimise bad and doubtful debts
- Monitor credit limits and terms for each customer in line with Credit Policy
- Effectively resolve disputed invoices
- To provide timely and accurate reporting
- Maintain notes and account details of any changes
Knowledge, Skills and Experience
- Excellent relationship management skills
- Knowledge of credit and credit related activities
- Customer claims and processes
- Strong Excel, written, verbal, negotiation and communication skills
- Knowledge of Microsoft suite of products
- Well organized and efficient
- CPA section two and a Bachelor’s degree in a business related course
Qualified candidates should send CV quoting relevant skills and experience to info@royalagencies.co.ke
Only shortlisted candidates will be contacted.
