• Design and implement a customer relations strategy that will enhance customer service standards and Unaitas Image
• Effectively implement a brand strategy to enhance Unaitas brand presence and penetration
• Develop and execute online strategies to improve Unaitas visibility in the social media
• Establish and manage communication systems and metrics and analyze impact to foster organization growth
• Effectively coordinate media interests in the organization and ensure regular contact with target media houses
• In liaison with the Unaitas foundation develop and implement a Sustainable CSI strategy
• Generate and present management reports for information & decision making

• University degree in Public Relations, Communication or any other related business degree
• Relevant professional qualification

• At least 3 years work experience in a similar or related position and environment
• Very good knowledge and experience in implementing industry standards and best practices in public relations and communication
• Ability to lead and manage a team of technical professionals.
• Excellent problem solving skills
• Excellent public speaking skills
• Demonstrates versatility and ability to manage change in the work environment.

Reporting to the Chief Manger Operations, the Research & Development Manager is responsible for research and development strategy and ensuring the organization remains abreast with market trends.

Key Responsibilities

• Lead in products innovation, design and packaging
• Develop and execute long and short term products development strategies in line with overall organization Strategy.
• Improve existing products and drive new product to meet members/customer needs.
• Plan, manage and coordinate appropriate market research / surveys and do requisite analysis
• Efficiently manage resources to enhance Return on Investment optimization.
• Generate and present management reports for information & decision making

• University graduate in Statistics, Research, Marketing or any other related business degree
• Relevant professional qualification

• At least 3 years work experience in a similar or related position and environment
• Very good knowledge and experience in implementing industry standards and best practices in research and data analysis
• Ability to lead and manage a team of technical professionals
• Excellent problem solving skills
• Demonstrates versatility and ability to manage change in the work environment.

Reporting to the Chief Manager Finance & Strategy the IT Manager is responsible for ICT strategy that should be well aligned with the overall organization strategy to enhance realization of the organization mission and vision.

Key Responsibilities

• Develop a strategic ICT plan aligned to the business strategy.
• Ensure optimal utilization of ICT resources and enhance return on investment
• Ensure availability of ICT systems and infrastructure on a 24/7/ basis as well as a reliable database.
• Provide technical advice and support to the end users
• Develop and lead a high performance ICT team
• Provide timely and accurate ICT reports as well as advising on emerging technological trends and practices.

• University Graduate in Computer Science or related IT Degree
• Relevant professional qualification

• At least 5 years work experience in a senior level managing a diverse ICT team in the development, operation and support of modern, integrated ICT solutions and services.
• Excellent problem solving skills with professional knowledge of information and communication technologies, including systems operations, network and communications facilities and information security.
• Very good knowledge and experience in implementing industry standards and best practices such as ITIL.
• Excellent leadership skills required to lead and manage a team of technical professionals.
• Understanding of current best practice and developments within the IT space with evidence of continuous professional development.
• Demonstrates versatility and ability to manage change in the work environment.