Key Duties and Responsibilities

• Consolidate in liaison with other commercial departments a monthly operational plan summarizing the commercial activities of the month: product launches, promotional activities, communication, PR, sales and field activities, commercial budget
• Follow-up the commercial execution and ensure activities are carried on according to the plan and targets achieved
• Set revenue targets as well as qualitative targets for the variable pay of product managers
• Follow the product manager individual dashboards
• Assess on a monthly basis the product managers’ performance
• Ensure internal coordination with:

1. Customer Care to ensure that enquiries/complaints are streamlined to product managers for resolution
2. Mass Market Sales for collection of feedbacks and results from the field Technical site surveys for transmission network.

• Setup bi-yearly Key Individual Objectives (KIOs) with the direct reports to agree on the individual targets for the 6 months to come. 
• Review and assess the achievements versus targets in individual meetings maximum 2 weeks before the end of the period.
• Setup monthly targets for staff having a variable pay based on performance and assess the performance.
• Follow-up the actions list for the Offer section and ensure timely delivery with the required level of quality.
• Escalate to the head of department any relevant issue coming from the staff
• Organize a weekly meeting with the direct reports to review the ongoing projects
• Review job descriptions of the Offers section when needs arise
• Ensure a proper induction of new staff joining the Offers section
• Collect and propose training wishes and needs
• Propose a career path based on the colleague’s expectations and the company’s policy
• Ensure that the Offers staff is working in comfortable and in efficient working conditions
• Inputs for the monthly Investment Committee for the commercial budget

• B.Com/Bachelors Science  Degree in Business / Marketing or a finance discipline
• 5-7 years of hands on experience in Marketing
• Very developed commercial acumen to coordinate the execution of commercial operational plans
• Creative in developing new axis of business development
• Strong coordination skills, to be able to efficiently follow-up actions plans involving several stakeholders
• Ability to build strong working relationships at all levels of the organization both within Marketing function as well as outside (Sales, Finance, etc.)
• Excellent written, verbal and presentation skills required to communicate analysis, findings and recommendations to internal customers
• Highly organized, conscientious and detail oriented.

• Advanced PowerPoint and Excel skills
• Excellent communication / presentation skills (oral & written)
• Management experience with high coaching skills
• Sound Communication skills
• Self Motivated