Exciting opportunities in banking with a dynamic team

Key Responsibilities

• Assist corporate clients with detailed and necessary account information for better and efficient account reconciliation services;
• Ensure prompt processing of transactions that corporate clients have placed through advanced web services;
• Facilitate local and international remittance of payments through SWIFT and RTGS systems;
• Coordinate reporting and processing of cash concentration services to corporate clients;
• Facilitate processing of bulk payments for corporate clients through cheques, EFT and mobile payment services;
• Oversee the administration and management of corporate sweep; netting and pooling and cash collection services for corporate clients;
• Prepare and implement work schedules for the corporate cash operations department;
• Assess the risk levels within corporate cash operations department and come up with necessary controls and mitigations;
• Meet turnaround times as per service level agreements and productivity standards.

• Bachelors degree in a business field.
• Professional qualification – CPA/ACCA.
• Minimum 7 years of experience, 3 of which must be in a leadership role.
• Strong knowledge of the Global Banking and Financial Services Industry, and International Cash and Payment Systems including SWIFT & KEPSS.
• Good understanding of transactional banking products, activity flows, systems, associated risks, applicable rules and regulations.
• Experience in use of Internet banking systems.

• Proven leadership and team management skills.
• Good analytical and problem solving skills.
• Excellent communication and negotiation skills.
• Proficiency in use of information technology.

• Define and apply a structured process management approach and methodology to build and monitor operations unit process and procedures;
• Analyse all procedures, processes and team oriented task to reduce redundancy, build efficiency and ultimately increase staff productivity;
• Enforce a structured process management approach and methodology to build and monitor process and procedures under guidance of operations unit line managers;
• Simulate and test process improvements where applicable;
• Communicate change and provide training to impacted business units;
• Challenge and brainstorm with management to continuously evaluate their teams procedures and processes to eliminate inefficiencies;
• Perform process review assessments to identify and asses the risks inherent within the current processes ¡n the operations division;
• Conduct all audit efforts for operations department processes, procedures and internal documentation.

• Bachelors degree in a business or technical field.
• Minimum 5 years of progressive experience in bank operations, 2 of which should be ¡n Business Process Management or Analysis.
• Knowledge of Six Sigma or other process improvement methodologies will be a definite advantage.

• Superior planning and organizing skills.
• Good analytical and problem solving skills.
• Excellent interpersonal and communication skills.
• Proficiency in use of information technology.

• Verify and authorise all trade services transactions of the team within delegated authority and within TP system release limits;
• Verify contents of a transaction to ensure that neither customer nor bank is placed at risk;
• Meet turnaround times as per service level agreements and productivity standards;
• Organise workflow to achieve maximum productivity;
• Act as a primary point of contact for customer service group for enquiries and problem resolutions;
• Monitor all transaction to ensure that obligations/payments are duly met;
• Monitor and report irregular items to the Manager Trade Services, with a view to taking corrective action for timely liquidation of such items;
• Ensure charges are applied correctly and appropriate approvals are held for waivers.

• Bachelors degree in a business or technical field.
• Professional qualification CPA or ACCA.
• Minimum 5 years of experience ¡n trade finance operations.

• Thorough understanding of ICC rules, trade laws and risks.
• Excellent knowledge of trade documentation and shipping terms.
• Good analytical and problem solving skills.
• Excellent interpersonal and communication skills.
• Proficiency in use of information technology.