MICE / Sales Manager, Operations Manager, Product / Procurement Manager at Private Safaris (E.A) Ltd
Private Safaris (E.A) Ltd is part of Kuoni travel group. It is one of the leading and most reliable Destination Management Company in East Africa.
With over 15’000 guests per year and its own fleet of Safari vehicles, Private Safaris (E.A) Ltd leads the way in standards within Eastern Africa.
To strengthen our team, we are seeking qualified individuals to fill the following positions
1. MICE / Sales Manager
Overall purpose of the job: To analyse market trends and competitor activity to recommend strategies that keep the company a leader in the marketplace through the development of future and repeat business.
Key responsibilities:
These include but are not limited to:
- Develop new markets and products ,analyse market trends and competitor activity to identify business leads
- Develop customer accounts and strive to drive business into the specific cluster and to increase market/customer share in all revenue streams
- Develop and implement creative marketing channels, including social media channels
- Track event milestones and deliverables and manage/execute MICE events wholesomely
Qualifications and Experience
- A degree or diploma in Tour Operations or related studies.
- Minimum 7 years’ experience in the same capacity.
- Experience in working with destination management companies
- Knowledge and experience of Tour Plan System.
2. Operations Manager
Overall purpose of the job: To supervise operations, customer service and transport departments to provide excellent customer service to both internal and external clients.
Key responsibilities
These include but are not limited to:
- Post-confirmation process handling
- Handling customer escalations
- Liaise/coordinate with customer service representatives
- Supervise transport & customer service staff
Qualifications and Experience
- A degree or diploma in Tour Operations or related studies.
- Minimum 7 years’ experience in the same capacity.
- Experience in working with destination management companies
- Knowledge and experience of Tour Plan System.
3. Product / Procurement Manager
Overall purpose of the job: To develop product portfolio for clients, maintain and enhance good relationship with suppliers, negotiating for the best rates and contracting.
Key responsibilities
These include but are not limited to:
- Negotiate with suppliers best possible rates and conditions to increase profitability
- Negotiate, control & follow- up of override commissions
- Improve yield through re-negotiations
- Prepare supplier contracts
Qualifications and Experience
- A degree or diploma in Tour Operations or related studies.
- Minimum 7 years’ experience in the same capacity.
- Experience in working with destination management companies
- Knowledge and experience of Tour Plan System.
How to apply:
If you believe you are the right candidate and can clearly demonstrate your ability to meet the criteria above, please send us your resume and a motivational letter telling us why you think you would be great for the job:
hr@privatesafaris.com
Deadline for application submission: 12th February 2016.
