Business Analyst at M-KOPA
M-KOPA is seeking:
Position Title:
Location: Nairobi
Position Start: ASAP
Contract: Permanent
Reporting to: Head of Platform
Overall Purpose: Collaboratively designing solutions to meet business and user needs.
About M-KOPA: M-KOPA Solar, headquartered in Nairobi, Kenya, is the global leader of “pay-as-you-go” energy for off-grid customers.
Since its commercial launch in October 2012, M-KOPA has connected more than 200,000 homes in Kenya, Tanzania and Uganda to solar power, and is now adding over 500 new homes each day.
The success of M-KOPA (M= mobile, KOPA= to borrow) stems from making solar products affordable to low-income households on a pay-per-use installment plan.
Customers acquire solar systems for a small deposit and then purchase daily usage “credits” for US $0.45, or less than the price of traditional kerosene lighting. After one year of payments customers own their solar systems outright and can upgrade to more power.
All revenues are collected in real-time via mobile money systems (such as M-PESA in Kenya) and embedded GSM sensors in each solar system allow M-KOPA to monitor real time performance and regulate usage based upon payments. This connected design means that M-KOPA is processing vast amounts of data (i.e. over 10,000 mobile payments per day) via the company’s proprietary cloud platform, M-KOPAnet.
As of May 2015 M-KOPA employs over 650 full time staff across East Africa and sells through a network of 1,000 direct sales agents. It has also commenced licensing its technology to partners in other markets.
M-KOPA has been recognised for its pioneering business mode and scale, notably winning the 2015 Zayed Future Energy Prize, being selected as the top New Energy Pioneer at the 2014 Bloomberg New Energy Finance awards and earning the 2013 FT/IFC Excellence in Sustainable Finance Award.
Role Profile
Key Accountabilities
- Collecting, understanding and analyzing operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
- Documenting all business requirements in a clear and concise manner
- Engaging business users and the technology team in order to prioritize system feature requests
- Engaging business users and the technology team in design of M-KOPA’s systems with a view to maximizing value for all involved
- Ensuring the user experience in M-KOPA systems is optimal
- Developing new business processes that have an impact on M-KOPA’s systems and making improvements on existing ones
- Suggesting improvements to M-KOPA’s systems by studying current practices and conceptualizing solutions to challenges arising
- Developing user documentation and training manuals
Incumbent Requirements
Education: Preferred: Technology Related Degree
Experience: Required: At least 2 years in a similar position
Knowledge / Skills:
Required
- Strong analytical and problem solving skills with an attention to detail
- Strong analysis skills which will include business process modelling (BPM), use cases and data modelling
- Experience in the development and implementation of standards, procedures and guidelines to support operational processes
- Self-motivated with the ability to prioritize, meet deadlines, and manage own time with changing priorities in an agile environment
- Nothing short of excellent oral and written communication skills
- A results oriented individual who thrives working in a fast paced environment
- Excellent interpersonal skills with a willingness to go the extra mile to assist other team members
Beneficial
- Working in an Agile environment
- Prior experience working on UX modelling
Remuneration: Competitive covering a monthly salary, performance bonus and medical benefits reflective of the candidate’s experience and skills.
To Apply
To apply, send an updated detailed copy of your CV and a cover letter expressing why you feel you would be an excellent candidate for the role to careers@m-kopa.com with the subject EV-SEBA-615. Deadline is the 31st of July, 2015.
Please Note: Due to the large number of applications received by us, we regret that you will not be contacted unless you are short listed for the post and invited for an interview. Therefore, if you have not heard from
M-KOPA within 4 weeks of the date of the deadline your application, you should assume that you have not been successful on this occasion.
This measure has been taken in the interests of efficiency and cost effectiveness and we apologize for any inconvenience this may cause.
