Front Office Supervisor at Trianum Hospitality
We at Trianum Hospitality are passionate about hospitality! We are a consulting and management firm that manages a number of high quality fully furnished and serviced apartments and boutique hotels in multiple locations across the country.
Reporting to the Operations Manager this key role is responsible for:
- Supervision and control of all Front of House areas to the standards laid down by the company
- Ensuring adherence to policy and procedures regarding the efficient check-in/check-out of guests promptly and courteously
- Maintaining high standards of customer service at the reception by ensuring all enquires are responded to in a courteous and timely manner and all visitors are treated with great respect.
- Supervision receptionists and cleaners within the reception area.
Desired Skills Qualifications
- Front Office Certification from Kenya Utalii College or other recognized institution /Degree in Hotel Management
- 3- 5 years experience in a supervisory or management role in the Front Office Department
- Excellent written & spoken English, interpersonal skills and presentation skills
- Proficiency in MS Office suite, experience with HIS(Hotel Information System)
If you possess the necessary qualification and experience, please send a cover letter and updated CV indicating why you are the most suitable candidate for the role to hr@trianum.co.ke.
Only shortlisted candidates will be contacted.
