• Ensure documentation for vehicle sales to Dealers under dealer floor and Cheque discounting are followed to the bank on a weekly basis for payments
• Ensure documentation for Vehicle registration for Direct Sales are accurate to enable smooth presentation at KRA
• Ensure documentation for Insurance jobs are complete before release of the Vehicle from the workshop
• Give special attention on insurance jobs and provide feedback to the after sales department
• Ensure sound credit facility is available before release of spare parts and serviced vehicles for credit customers
• Ensure timely follow up, documentation and resolution of all disputed items
• Perform monthly customer database, clean up by carrying out the archiving and deletion of dormant accounts in After Sales
• Maintenance of General Motors E. A. Finance Business Continuity plans
• Credit Risk evaluation of all customers making credit applications
• Ensure creation of accounts for new customers is done accurately
• Ensure timely collection of all due debts and escalation of any problematic debtor
• Involvement in month end closing procedure so as to facilitate the process.

• Bachelors Degree in Accounting or Finance
• Minimum two years work experience in Accounting
• CPA(K) Finalist
• Computer literate in MS Office packages
• Experience in SAP an added advantage
• Analytical capacity, research skills and interpersonal skills.

• Maintaining data for Parts & Accessory ordering model – including stock level, minimum stock requirements, transit times and economic order quantities
• Preparing orders for parts including direct shipments and specifying mode of transportation using appropriate forecasting models
• Monitoring logistics for parts in-transit, expediting orders as required and confirming delivery of direct shipment orders
• Analyzing parts inventory including preparing excess and obsolete status reports, notification of scrap requirements and identifying parts eligible for liquidation programs
• Ensuring inventory management is done as per General Motors policies within the required controls.

• Bachelors Degree, preferably in Supply Chain Management / Purchasing, Inventory and Logistics Management or Statistics
• At least five years work experience in a similar environment
• Knowledge in Inventory Management and Warehouse operations
• Excellent communication, organization and administrative skills
• Proficiency in Microsoft Office, MS Query
• Knowledge in SAP system will be an added advantage.

Body Building Engineer – Body Building 

• Manage the body building suppliers development and approval process
• Manage the company’s vehicle body specifications development process
• Develop body building suppliers manufacturing tooling requirements guidelines and manage the implementation and sustenance processes
• Development of the suppliers quality performance feedback and manage the continuous improvement processes
• Champion resolution of Product Quality Problems affecting vehicle bodies and accessories and manage product Engineering Changes
• Management of all body building specifications guides/books and section processes
• Update the management on vehicle body building market design trends, regulatory environment and best practices.

• Bachelors Degree in Mechanical Engineering with a minimum Second class, Upper division
• Experience in Automotive industry in an Engineering capacity
• Skill and knowledge in the development of manufacturing tooling
• Strong supervisory and people management skills
• Strong analytical skills and proficiency in spreadsheets management & CAD
• Excellent problem solving, communication, interpersonal and presentation skills
• High standards of integrity and attention to detail.

• Manage the product specifications development process
• Managing the product Supply/ Deletion (S/D) change with the source plants and champion localization through Local Development section
• Managing the products field problems resolution process.
• Managing the development and maintenance of accurate pilot Bill of Materials for local content and complementary set order (CSO/PRD) parts for all new products
• Prepare engineering design and specification changes geared towards suitability for local conditions and cost reduction.
• Conduct new product prototypes testing and results analysis for Engineering decision making
• Maintenance of product engineering specifications guides/books, drawings and product engineering and planning file cabinets as per ILM procedures
• Provide Engineering support to the plant that ensures effective and quick problem resolution process for quality concerns attributed to engineering (Ref. BIQ Core Requirements: Feedback/ Feed- forward: 5)
• Review and update product engineering & development Internal Control Procedures (ICP’s), desk procedures and compliance with GM policy

• Bachelors Degree in Mechanical Engineering with a minimum Second class, Upper division
• Experience in Automotive industry in an Engineering capacity
• Skill and knowledge in the development of Product Engineering Specifications & Guidelines
• Strong supervisory and people management skills
• Strong analytical skills and proficiency in spreadsheets management
• Excellent problem solving, communication, interpersonal & presentation skills
• High level of integrity and attention to detail.

• Develop production process layouts
• Provide and maintain production assembly instructions
• Develop production work standards and workplace organization standards
• Define production processes, identify critical processes and develop necessary process controls
• Provide production tools and necessary assembly aids
• Establish safety requirements for the established operations
• Develop safe use instructions for direct and indirect process materials
• Coordinate the implementation and validation of engineering changes
• Maintain accurate production Bill of Material
• Analyse and implement countermeasures for production engineering problems

• BSc Degree in Mechanical or Manufacturing Engineering
• Proficiency in Auto CAD/ Inventory Design packages
• Computer literate in MS Office packages
• Experience or Exposure in a Manufacturing environment is a distinct advantage

• Carrying out preventive maintenance for the plant equipment & machinery
• Fault Diagnosis, Troubleshooting and Corrective maintenance of productive and facilities equipment
• Carrying out plumbing, welding and fabrication work in the plant
• Installation and commissioning of new equipment and systems
• Implementation of maintenance specific Safety programs (Fall Hazard safety, Confined Space safety, Energy lockout, Skilled Trades safety and Contractor safety programs)
• Ensuring compliance with Environmental Health & Safety (EHS) and Quality policies.

• Higher National Diploma in Mechanical Engineering (Plant Option)
• Computer proficiency
• Ability to work under minimum supervision
• Good communication skills/interpersonal skills
• Knowledge of Maintenance systems and processes, SAP Knowledge, Forklift Operation licence and basic knowledge of Electrical Wiring will be an added advantage.

Stores Supervisor

• Organizing and establishing systems for inventory control to minimize shortages, overstocking and obsolescence.
• Originate, process and follow-up on all orders for tools, machine parts, stationary and all other MRO (non-productive) materials.
• Ensuring that all materials are properly stored and arranged in the stores area for ease of handling and to avoid damage & pilferage.
• Timely updating and maintenance of all inventory Records and Systems to reflect actual inventory movements and levels at every point in time.
• Setting up and maintaining necessary controls to determine future inventory requirements.
• Establishing and maintaining processes for identification and removal of obsolete/excess materials from cribs and recommend/request write off.
• Preparation for and coordination of physical inventory (stock take) activities, both cyclic and annual in the Technical and Local content stores.
• Maintaining safety and good housekeeping standards in line with General Motors Health and Safety policy.
• Ensuring compliance with Quality and Environmental requirements in line with General Motors East Africa QMS and EMS policies and ISO 9001 & 14001 standards.
• Ensure compliance with Local and International labour laws and agreements.

• Bachelors degree in Procurement & Supply Chain, Engineering, Finance, or a related field.
• Diploma in Stores Management & Stock Control or Purchasing & Supply Management (CIPS) will be an added advantage.
• Minimum five years experience in a similar position.
• Excellent oral and written communication skills, problem solving skills and analytical ability
• High level of interpersonal skills to work effectively with others, motivate employees and elicit work output.
• Working knowledge of computerized inventory control systems (Knowledge of SAP is a distinct advantage).
• Good planning and organizational skills

Field Service Consultant

• Development of Quality Service at the Dealerships
• Train and support Dealer on General Motors East Africa (GMEA) Service Policies and Procedures, best practices to achieve improved business results
• Implement and co-ordinate Product Warranty & Policy cases to ensure that they are handled promptly and within set guidelines and budget
• Carry out Problem root cause analysis, preparation of technical reports and implement corrective measures
• Serve as a liaison between Aftersales, Engineering, other departments and source plants for quick resolution of field product problems
• Implement and co-ordinate all aspects of Product Campaigns to achieve desired hit rate by due dates
• Co-ordinate training at General Motors E. A. or at Dealer / Fleet Location/premises through the GMEA Technical Training Section
• Provide Technical support to Fleet customers
• Co-ordinate monitoring of suggested product quality improvement test samples and provide feedback and recommendation
• Work with assigned Dealers to grow Aftersales business.

• Bsc in Mechatronic or Automotive Engineering
• Minimum five years hands on experience in a busy motor vehicle repair workshop
• Computer literate in MS Office packages
• Ability to work independently and as part of a team
• Good report writing skills and high personal integrity
• Analytical capacity and detail oriented.

Field Service Consultant

• Development of Quality Service at the Dealerships
• Train and support Dealer on General Motors East Africa (GMEA) Service Policies and Procedures, best practices to achieve improved business results
• Implement and co-ordinate Product Warranty & Policy cases to ensure that they are handled promptly and within set guidelines and budget
• Carry out Problem root cause analysis, preparation of technical reports and implement corrective measures
• Serve as a liaison between Aftersales, Engineering, other departments and source plants for quick resolution of field product problems
• Implement and co-ordinate all aspects of Product Campaigns to achieve desired hit rate by due dates
• Co-ordinate training at General Motors E. A. or at Dealer / Fleet Location/premises through the GMEA Technical Training Section
• Provide Technical support to Fleet customers
• Co-ordinate monitoring of suggested product quality improvement test samples and provide feedback and recommendation
• Work with assigned Dealers to grow Aftersales business.

• Bsc in Mechatronic or Automotive Engineering
• Minimum five years hands on experience in a busy motor vehicle repair workshop
• Computer literate in MS Office packages
• Ability to work independently and as part of a team
• Good report writing skills and high personal integrity
• Analytical capacity and detail oriented.

Digital Marketing & CRM Executive

• Coordinate the design, usability, content update and search engine optimization for Isuzu, Chevrolet and General Motors East Africa (GMEA) websites
• Implement content generation and update on all GM East Africa’s social media platforms to ensure consistent growth and high levels of online brand engagements
• Continuously asses current website capabilities and recommend new website functionalities to enhance online user experience
• Coordinate Internet research and industry online activities to inform new digital strategies for the company
• Coordinate online and offline lead generation and lead management
• Coordinate E-mail Marketing, Digital Advertising and mobile advertising (SMS, MMS, WAP, etc.)
• Analyse customer data to answer and support strategic digital and offline marketing campaigns
• Monitor and analyse digital marketing & CRM activities and provide regular reports to the management teams.

• At least one year experience in Sales and Marketing function
• Bachelors Degree in Marketing, Business IT or related degree
• Experience in digital environment
• Good analytical skills
• Excellent written and oral skills in English
• Strong interpersonal skills required to develop internal & external relationships
• Excellent computer skills in MS Word, Excel and PowerPoint, digital marketing tools.

Senior Internal Auditor

• Plans financial, regulatory, compliance or operational reviews/audits
• Performs audit procedures to verify that controls are operating through testing and interviewing techniques
• Analyses and concludes on effectiveness and efficiency of control environment
• Identifies control gaps and opportunities for improvement
• Prepares timely audit reports for senior management
• Assess, evaluate and promote compliance to company policies and procedures
• Contributes, as appropriate, in the year-end financial audit with the external auditor
• Provides advice on internal control and participates in enhancing internal audit standards and practices within the company
• Coordinates work with Risk, Legal & Compliance and other control related activities
• Researches new or technical subjects when required to support audits.

• Bachelors degree in Accounting or Finance
• CPA (K)
• Minimum of five years experience in audit environment
• Must have experience working with SAP software
• Good understanding of International Financial Reporting Standards (IFRS), Institute of Internal Auditors and superior analytical skills
• Ability to manage projects when required and manage risks appropriately
• Experience in preparing audit reports addressed to senior management
• Strong interpersonal and communication skills for interaction with relevant teams
• Strong work ethics with a strong sense of integrity.

• Proactively plan and develop emerging segments to drive revenue growth and accounts
• Forge new relationships and prospecting in the target market
• Understand the nature of emerging market segments buying behavior and create a marketing mix to address the needs of these customers 
• Monitor market trends/economic activities and opportunities.
• Aggressively drive growth through superior customer service and product knowledge for effective selling, consultations and presentation of the products to the target market
• Develop segment through creating rapport and sustainable network in the market
• Participate in Tenders, Economic policy seminars, and understanding current Government / Devolved procurement systems 
• Advice customers on the financial packages which are available with finance houses/leasing partners for purchase/leasing of vehicles and handle documentation
• Participating in Brand promotional activities and develop innovative ways of capturing opportunities in the assigned segment
• Develop and enhance a working relationship with dealers to explore opportunities, value additions and local content
• Understand, follow-up on sales processes from prospecting to delivery and handover of vehicles to the customers and Customer Service Index feedback
• Credit control management.

• Bachelors Degree in Business, Marketing or related fields
• Professional Marketing certificate an added advantage
• Minimum five years experience in related field
• Computer literate in MS Office packages
• Conceptual and analytical skill with ability to multitask
• Excellent communicator with ability to work with dynamic teams
• Enthusiastic and passionate about results
• Presentation and negotiation skills.

Communications Manager

• Overseeing the development of effective communications strategies for the markets:
• Ensure that the right strategies are developed to lead internal and external communications in Kenya. This be aligned to the overall company Strategic Plan and objective.
• Executive Communications support: Proactively prepare material for senior leadership to support all media and other high level engagement/stakeholder events and activities.
• Effectively leverage the media: Ensure that the right content and messaging is developed for engaging with the media both on a proactive and reactive basis.
• Flawless launches of products to the media: Ensure that product communications strategies are developed and implemented which will positively and consistently communicate brand and product attributes of new and current products to stakeholders via the media.
• Implementation of high impact PR and CSR projects: Ensure that all Public Relations and Corporate Social Responsibility projects which are implemented are aligned to the overall Communications strategy.
• Crisis Communications management: Proactively develop communications plans to ensure that the company is well prepared to effectively lead any potential negative/challenging situations which could affect the reputation of the company, its brands and products.

• Bachelors Degree in Public Relations, Communications or related field
• Professional Diploma in Marketing or Public Relations from Charter Institute of Marketing an added advantage
• Minimum seven years work experience in related field
• Excellent understanding of the media on a regional, national and international level
• Expertise on all matters relating to marketing, public relations and communications
• The ability to develop relations with partner organisations, media representatives and other external bodies
• Excellent communication skills, both written and verbal
• Excellent advisory skills and confidence giving advice and information to senior managers.

Regional Sales Manager 

• Develop, set monthly sales and review annual dealer business plan for each dealer in his/her region
• Formulate monthly vehicle ordering forecasts with dealer participation to anticipate customer demand well in advance
• Work out sales related marketing initiatives aimed at additional sales, service and parts revenue
• Implement policies and procedures developed by General Motors East Africa to uphold brand reputation and create a conducive environment for business
• Enforce high standards for dealership premises and facility maintenance
• Assist dealer in brand support, local and regional marketing activities 
• Build and nurture strong dealership teams and help dealer management retain talent
• Assess trends, identify root causes of deficiencies and recommend action plans to optimize customer satisfaction levels and dealership profitability
• Monitor working capital availability by analysing cash flows to ensure funds are available for ordering vehicles
• Assist General Motors E. A. in identifying potential dealership applicants in order to achieve desired market representation.
• Provide a monthly report to his/her supervisor for assigned dealerships, territory on market information and all dealers’ performance

• Bachelors Degree in Marketing or Business Studies
• Professional qualification in Marketing an added advantage
• Minimum seven years experience in related field
• Computer literate in MS Office packages
• Conceptual, analytical Excellent communicator skill with ability to work with dynamic teams
• Leadership, consultancy and coaching skills
• Good presentation and negotiation skills