A leading firm with a strong presence in Eastern Africa region whose core business is publishing and distributing educational and leisure publications, wishes to recruit dynamic and results oriented individual to fill the following post:

1 Position

Job Description: The Receptionist will be responsible to the Human Resource and Administration Officer for efficient and professional managing of visitors, customers, telephone calls and messages as well as variety of clerical duties, information.

Specific duties and responsibilities will entail:

• Effective and efficient management of incoming and outgoing telephone calls/messages;
• Receiving and recording parcels to facilitate communication;
• Receiving and directing visitors to the respective officers/offices to maintain order;
• Effective management of telephone calls to facilitate cost control;
• Ensuring that the front office area is clean and tidy;
• Ensuring that the telephone numbers and extensions are all working and report any faulty lines to the relevant department; and
• Ensuring timely opening and closing of the main office doors and safe custody of the keys.

• Proven work experience of at least one (1) year in a related field;
• Diploma in any of the following disciplines; Human Resource Management, Secretarial Studies, Public Relations or equivalent qualifications from a recognized institution;
• Kenya Certificate of Secondary Education (KCSE) grade ‘C’ plain and above; and
• Certificate in computer application skills from a recognized institution.