International Livestock Research Institute (ILRI)
A member Center of the CGIAR Consortium

Quality Assurance Officer – mNutrition
Ref: QA/CapDev/06/14

The ultimate goal of the mNutrition Initiative is to contribute to improving nutrition and food security of the poor, especially women, by harnessing the power of mobile technologies to improve access to information on nutrition-specific behaviors as well as nutrition-sensitive health and agricultural practices. 

• In consultation with relevant (internal and external) technical experts, provide advice and guidance on the preparation of documentation, interpretation of the consortium’s quality assurance procedures;
• Work with consortium partners to develop and apply a quality assurance framework for the mNutrition project as well as a process ongoing quality assessment of mNutrition content;
• Preparation of background materials on the mNutrition QA process;
• Initial scrutiny of documentation to ensure that it meets established criteria;
• Conduct random and scheduled checks of local content providers ‘work in progress’;
• Defining schedules and timescales for QA work, and liaising with partners to ensure documents are prepared in accordance with the agreed schedule;
• Maintaining records of the QA process and keeping these updates on relevant mNutrition databases;
• Help disseminate knowledge and insights gains, as well as tools and methodologies across the mNutrition project and ILRI’s CRPs;
• Co-ordinate and collate the development of technical content by ILRI scientists.

• University degree in Business Administration, Communications, ICT, Nutrition, Social Sciences, or other related fields;
• At least 5 years relevant work experience, with some previous experience of quality assurance systems and procedures (preferably in the ICT/mobile or nutrition sectors);
• Project management experience in in a large organisation (either in private sector or development) – Developing country experience definitely a plus;
• Experience of working with multiple internal and external partners in multiple countries;
• High level written skills, obtained through report writing and the ability to receive, understand and convey information in a clear and accurate manner adjusting the content of the information to suit the needs of different audiences;
• Experience of giving customers a positive and satisfactory service by responding to and dealing with enquiries, providing accurate and up to date advice and guidance and identifying and proposing solutions to new issues;
• Experience of establishing productive working relationships with a wide range of organizations and people, including external bodies, and of working as part of a team;
• Excellent attention to detail and the ability to maintain work of high quality;
• Commitment to and understanding of equality and diversity issues within a diverse and multicultural environment (A/I);
• Familiarity with aspects of nutrition and/or agricultural systems in developing countries a plus;
• Demonstrated ability to develop and manage multiple partnerships;
• Ability to work in a fast paced environment with interdisciplinary teams;
• Ability to develop and facilitate processes and systems related to QA;
• Strong English language skills, both written and spoken.