Finance Assistants, Accounts Assistants, ATM Services Executives, Cashiers and Customer Service Executives
A leading Finance Institution is seeking to recruit highly competent persons to fill the following positions within the organization and its Branches
Finance Assistant
5 Posts
Reporting to the Finance Officer, his/her key duties and responsibilities will include:
- Supervision of assistant accountants II.
- Bank reconciliations on a monthly basis
- Supervision and auditing of payment vouchers.
- Preparation of cash flow reports on periodic basis (weekly and monthly)
- Reconciliation of general ledger holding and suspense accounts
- Raising and posting of relevant journals
- Preparation of branch floats reconciliations
- Bank related assignments – stoppages of cheques, etc.
- Posting of standing order direct receipts to relevant bank accounts.
- Medical reimbursements
- Filing and maintaining of medical related records
- Reconciliation of medical floats
- Petty Cashier Responsibilities
- In charge of petty cash float
- Payment of petty cash
- Filing of petty cash documents
- Reconciliation of petty cash floats
Qualifications
- Minimum of a Diploma in Accounting with a professional accounting qualification of CPA (II)
- Computer literate
- Previous relevant work experience required.
- At least 2 years previous work experience.
Accounts Assistant (Monitoring Update & Recovery)
5 Posts
Reporting to the Credit Monitoring Officer, his/her key duties and responsibilities will include:
- To feed fresh loans, stoppages and / or variations of members’ shares /loans into the system.
- To make adjustments of wrong member loan balances or shares into the system.
- To Re-feed fall off loans into the system.
- To feed guarantors repayments for defaulting loans into the system.
- To prepare monthly data for deductions by employer.
- To Compare data of expected recoveries against actual recoveries and notify the team leader of any inconsistencies noted.
- To prepare notices to members as instructed.
- To prepare debtors lists as instructed.
- To follow up defaulting members as instructed by the team leader.
Qualifications
- A Diploma in Business Administration or CPA II
- Computer literate
ATM Services Executive
2 Posts
Customer Service
- To Ensure the provision of excellent customer service to all members, branch officials and the general public
- To Attend to member, branch officials and the general public queries verbally or in writing
- To Attend to, handle and resolve member and branch officials’ complaints
- To Receive and process as required all members’ loan forms, variation forms and member update forms.
- To follow up on delayed loan applications and withdrawals.
- To ensure that customer service area ambiance is maintained at exemplary levels.
- To open accounts for new members through the filling of all relevant forms.
- To issue all society forms to members, branch officials and enquiring public.
- To avail information on loans, withdrawals, erroneous deductions etc. to all members and branch officials.
- To assess members pay slips for loan eligibility.
- To Research required information using available resources.
- To follow up members’ issues where necessary.
- To escalate member queries to rightful departments for assistance.
- To provide members with product and service information.
- To make all attempts to dissuade withdrawing members from doing so.
- To Recruit and register new members as often as possible.
- To Complete customer service logs
- To Complete customer service reports
- To Ensure compliance with the customer services policies and guidelines of the Society
- To Ensure compliance with the customer service charter
Qualifications
- A Diploma in Communications, Business Administration, Cooperative Management or related field.
- Computer literate
Cashiers
2 Posts
Reporting to the Operations Officer, his/her key duties and responsibilities will include:
- To accept cash for deposits from members ensuring accuracy of deposit slips.
- To pay out cash to members.
- To Post all cash transactions into the computer
- To Balance cash transactions at close of business.
- To secure cash at work station in safe custody during banking hours.
- To Post manual receipt issued outside the system.
- To Answer all customer queries efficiently and correctly.
- To Explain, advice on and promote Society products and services to customers.
Qualifications
- A Diploma in Business Administration or its’ equivalent e.g. CPA (II)
- Computer literate
- Previous relevant work experience required
- At least 1 year experience.
Customer Service Executive
2 Posts
Reporting to the Customer Service Officer, his/her duties will include:
- To ensure the provision of excellent customer service to all members, branch officials and the general public.
- To attend to member, branch officials and the general public queries verbally or in writing.
- To attend to, handle and resolve member and branch officials’ complaints.
- To Receive and process as required all members’ loan forms, variation forms and member update forms.
- To follow up on delayed loan applications and withdrawals.
- To ensure that customer service area ambiance is maintained at exemplary levels.
- To open accounts for new members through the filling of all relevant forms.
- To issue all society forms to members, branch officials and enquiring public.
- To avail information on loans, withdrawals, erroneous deductions etc. to all members and branch officials.
- To assess members pay slips for loan eligibility.
- To Research required information using available resources.
- To follow up members’ issues where necessary.
- To escalate member queries to rightful departments for assistance.
- To provide members with product and service information.
- To make all attempts to dissuade withdrawing members from doing so.
- To Recruit and register new members as often as possible.
- To complete customer service logs.
- To complete customer service reports.
- To ensure compliance with the customer services policies and guidelines of the Society.
- To ensure compliance with the customer service charter.
Qualifications
- A diploma in Communications, Business Administration, Cooperative Management or related field
- Computer literate
Accounts Assistant (FOSA)
Reporting to the Operations Officer, his/her duties will include:
- Supervision of assistant accountants II
- Bank reconciliations on a monthly basis.
- Supervision and auditing of payment vouchers.
- Preparation of cash flow reports on periodic basis (weekly and monthly).
- Reconciliation of general ledger holding and suspense accounts.
- Raising and posting of relevant journals.
- Preparation of branch floats reconciliations.
- Bank related assignments – stoppages of cheques, etc.
- Posting of standing order direct receipts to relevant bank accounts.
- Filing and maintaining of medical related records.
- Reconciliation of medical floats.
- Petty Cashier Responsibilities
- In charge of petty cash float.
- Payment of petty cash.
- Filing of petty cash documents.
- Reconciliation of petty cash floats.
Qualifications
- Minimum of a Diploma in Accounting with a professional accounting qualification of CPA (II)
- Computer literate
- Previous relevant work experience required.
- At least 2 years previous work experience.
How to Apply
Applications accompanied by detailed Curriculum Vitae and copies of Certificates should be forwarded to the address below.
DN.A / 1672
P.O Box 49010 – 00100
GPO Nairobi
GPO Nairobi
when is the deadline