We are the mobile commerce partner of choice and our goal is to connect all of our corporate customers, including e.g. the top Pan African banks, various merchants, to the richest mobile commerce ecosystem in Africa, helping them provide better communication, and more services, and more value to their end consumers.

• Drive artist acquisition based on market trends and top artists in the industry
• Grow the number of artists on our platform
• Grow the relationship between Cellulant and the artists

• Ensure that all the music content are digitized as per the requirements and ingested on all partner platforms

• Drive marketing strategies to position and drive growth of our market share
• Building and manage key partnerships to position the music products
• Implement processes and framework for analyzing usage and consumption trends in order to increase market share
• Daily reporting and analysis of the usage, trends and revenues of music products
• Manage churn and retention strategies for the music products under management.

• Market trends
• Customer feedback
• Analysis of conversion rate

• Increased market share
• Increased usage of the music products
• Relationship with the artists

• 5 – 8 years in Premium Rate Service Provider / Value Added Services / Mobile Network Operator, Marketing, Product Management
• Proven customer/account relationship experience
• Highly focused on getting things done; planning, follow through, solutioning and alternatives
• Hungry for and proven track record of driving usage/consumption
• Strong analytical and solutioning skills
• Has interest in mobile technology and products

• Ensure we have rights to all top and upcoming artistes
• Carrying out audits on all platforms from time to time to ensure that we have rights to all the content on all platforms
• Assist in locking in rights from top artistes and also overseeing agents are updating us with top music from all regions locally.

• Following up with artistes when it comes to marketing and ensuring that we as Cellulant are collaborating with artistes to make marketing campaigns whether joint or independent a success.
• Following up on artists payments
• Engaging with various artistes from time to time to ensure that artistes are delighted with Cellulant.
• Providing resolution to artist complaints and concerns.
• Overseeing artist engagement by the rights acquisition team.

• Managing various revenue lines under music.
• Ensuring we have the right content for follow me and that fans are constantly updated with information from artistes
• Daily revenue reporting and analysis for music.

• Always having the top artistes in our library
• Growth in revenues
• Customer retention
• Delighted Artistes
• Delighted Customers

• Have a degree in business related field preferably marketing is desirable.
• Have at least four years’ experience in marketing a product.
• Have at least two years’ experience leading a team
• Have strong people skills as well as management skills
• Be fluent in both English and Kiswahili.
• Have the ability to multitask and work under pressure.
• Good verbal and written communication skills
• Customer service skills
• Strong organizational, time management and prioritization skills.
• Able to take a creative approach to situations and problem solving.
• A skilled team player.

 

• Quickly understands the business issues and data challenges of client’s organization and industry.
• Lead efforts to analyze, design, and document requirements for new solutions and enhancements to existing applications
• Identifies client organization’s strengths and weaknesses and suggests areas of improvement.
• Reviews and prepares requirements, specifications, business processes and recommendations related to proposed solution.
• Responsible for creating/updating documents required as part of the business process lifecycle (Statements of Work, business & functional requirements, detail functional design, technical design input, Use Case and process documents)
• Participate actively in business development in the related projects and industry

• Assist in Drawing up the project plans
• Direct implementation of project activities, as outlined in the project plan.
• Perform and ensure that the Project Management Lifecycle of any given project is completed i.e. Project Initiation, Planning, Implementation, Control and Closure
• Proactively identify and re-assess the required decision making, problem solving and/or evolving changes in the project (present or future) as the demand/ situation progresses
• Manage stakeholders’ expectations on the respective project’s investments, requirements, performance and deliverables
• Identify and analyse the respective project’s strengths, weaknesses, opportunities and risks, establish contingency plans and identify trigger events and responsibilities for initiating mitigating action
• Facilitate meetings and discussion as needed during the project lifecycle.
• Assists in enforcement of project deadlines and schedules.
• Communicates and applies project standards.
• Manages resources in accordance with project schedule

• Defines test conditions.
• Develops accurate and complete test plans.
• Leads testing efforts.
• Conducts testing according to plan.
• Ensures issues are identified, tracked, reported on and resolved in a timely manner.
• Works with client personnel to identify required changes.
• Communicates needed changes to development team.
• Identifies and documents system deficiencies and recommends solutions.

• Coordinate with technical development team to ensure complete understanding of functional specifications
• Proficient in Microsoft Office suite.

• Anticipates client needs before they arise and presents solutions to project management that encompass issues at hand.
• Understands expectations that were set with client and recognizes when issues/events may affect delivery.
• Develops relationships with client personnel that foster client ties.
• Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
• Consistently delivers high-quality services to our clients.

• Accurately completes and submits time and expense reports in a timely manner
• Accurately completes and submits status reports in a timely manner Complies with all policies and procedures

• Project plans
• Projects Delivered On/Under Time
• Projects Delivered On/Under Budget
• Processes optimization
• Project inception report
• Project documentations
• Reporting project status and escalations in a timely manner

• Post graduate training in project management
• A master’s degree in business
• Knowledge about computer applications and software regarding project development and management
• Two years working experience with at least one year supervisory or managerial experience
• Excellent communication and writing skills
• Knowledge of resource utilization
• Strong knowledge about customer service
• Good management and leadership abilities
• Ability to grasp the requirements of clients and implement them in the project
• Ability to identify risk factors and suggest alternative solutions
• Project Management Tools
• Hands-on experience in projects management.