The position will provide full reception, secretarial and administrative support to all the services provided by the Company, as may be required for effective and efficient operations.

• Manage the reception area;
• Provide assistance to customers in the most appropriate manner to meet their needs, demonstrating due attention to customer care and a professional approach at all times;
• Accurately receive, respond and record customer enquiries and information and direct customers appropriately;
• Receive and process follow up information about previous customer requests;
• Provide general administrative and secretarial support, information storage and printing;
• Supervise outsourced services and oversee the requisitions for office supplies;
• Use content management systems to maintain and update websites and internal databases;
• Prepare presentations for executive-level and client meetings, draft responses to various correspondence, process expense reports as well as maintain confidential records and reports;
• Maintain an awareness of all relevant service developments and participate in all aspects of training, proactively seeking opportunities for learning and self – development so as to improve effectiveness and efficiency of service delivery;
• Assist with event management and publicity activities;
• Assist with co-ordination and fulfilment of all electronic and online marketing;
• Maintain the marketing library and promotional materials by checking and replenishing inventory;
• Accomplish marketing and organization mission by making follow ups as needed; and
• Support the sales function with retail/trade marketing activities through regular trade audits.

• Bachelor’s degree in Business Administration, Marketing or a related field;
• At least one (1) year experience in office administration, front office operations, E-marketing and social media management;
• Working experience in MS-Office software, particularly Word and Excel;
• Excellent written and verbal communication skills;
• Ability to edit and proof read documents;
• Experience in preparation of presentations;
• Excellent interpersonal skills; and
• Innovative and creative;