Call Center Agent at Atom
Key Responsibilities
- Receive and initiate call center calls.
- Liaise with service providers on service delivery to customers.
- Collect feedback on service delivery and conduct customer satisfaction surveys.
- Manage social media accounts i.e. twitter, Facebook, VIP chat and M-pesa client portal.
- Updating and Managing client database in the system.
- The management from time to time may allocate any other duties.
Qualifications
- Diploma / Degree in any relevant field
- Professional experience of not less than 1 year
- Aptitude and Attitude
- Young, driven, smart and passionate
If you qualify for the position, please send your application letter and CV to recruit@atom.co.ke
