Customer Care Representative at Solution EA
An international company is looking for Customer Care Representative to work in a busy call centre environment.
Qualifications / Experience
Diploma in Customer Service / Communications or any related field
Basic computer knowledge skills in MS office suites
Minimum 1 year experience in call centre
Flexible to work on shift basis
Excellent Verbal and written communication skills
Able to manage irate caller situations to respond to the needs of the customer promptly
Multi channel experience is preferred ie email/chat/phone
Preferably experience in Customer Service in a contact centre
Preferably living along Mombasa Road
Interested candidates who are qualified for the above positions should send their CV and passport photo to office@solutionafrica.com
Closing date 10/01/2014
