SUMMARY:

 

Our client is a leading professional cleaning and allied services company. They are seeking to recruit a focused, self-driven and professional Training and Development Manager in Human Resource Department. This is meant to build capacity as a result of their expanding business to all the corners of the country.

 

Job Objective:

 

The purpose of the position is to improve performance efficiencies across the organization by providing need-based training in technical, managerial and soft-skills and improving employee motivation levels.

PRIMARY RESPONSIBILITIES:

• Identifying training and development needs within the organization through training needs analysis surveys, appraisal schemes and regular consultation with other managers and conduct ongoing personal development classes for staff members where necessary.
• Designing training and development programmes based on both the organization’s and the individual’s needs;
• Preparing annual training calendar/plan and budget
• Develop and organize training manuals multimedia visual aids, and other educational materials for in-house courses; as well as organizing for out- job training.
• Deliver appropriate training within the set budget,
• Managing an effective performance management system through company-wide performance reviews
• Managing the delivery of training and development programmes and, in a more senior role, devising a training strategy for the organization;
• Monitoring and reviewing the progress of trainees through questionnaires and discussions with managers;
• Tracking training effectiveness
• Ensuring that statutory training requirements are met;
• Amending and revising programmes as necessary, in order to adapt to changes occurring in the work environment;
• Researching new technologies and methodologies in workplace learning and presenting this research to the management team.
• Maintain and keep updated records on all trainings both internal and external
• Conduct orientation sessions and arrange on-the-job training for new hires.
• Developing testing and evaluation procedures including evaluating instructor performance and the effectiveness of training programs; providing recommendations for improvement.

 

KEY PERFORMANCE INDICATORS (KPI’S)

• Deliver effective  trainings based on the organizational needs
• Efficiency in utilization of Training Budget
• Continuity in the development of Training Programmes
• Statutory requirements met within the set time frames
• Updated training programmes aligning to the current work environment
• Effective training delivered in line with the training calendar.
• Up to date records on all the trainings conducted, including evaluations and feedbacks on all trainings and detailed performance records on the instructors

 

SKILLS AND CERTIFICATION:

• Bachelor’s degree in Business Administration, Commerce, Social Sciences or related field from a recognized Institution
• Higher National Diploma in relevant field from a recognized institution.
• Certified trainer
• Three years relevant experience in Training & development in the hospitality industry
• Computer proficiency
• Ability to work within stringent deadlines and to multitask
• Excellent organizational and decision making skills
• Excellent presentation skills
• Good interpersonal relationships
• Team player
• Good communication skills – oral and written

 

HOW TO APPLY:

 

Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by scrolling down and clicking on:  Training & Development Manager