KeNIC (Kenya Network Information Centre) is a not for profit organization  mandated to operate and manage the .KE ccTLD.

Role: Responsible for offering support to the Technical Manager in provision of a management system that enables the company to gather, process and disseminate information accurately and in a timely manner.

Duties and Responsibilities

• Prepare daily reports and any other report on incidents that have occurred.
• Register new clients as per company policy.
• Update the organization website.
• Monitor and action on the ticketing system promptly.
• Monitor, configure and trouble shoot organization servers.
• Monitor the network and Internet connection.
• Provide staff with technical assistance.
• Promptly answer to customer queries.
• Conduct or assist in the training of clients.
• Any other duties that may be assigned by the Technical Manager.

• A degree in IT, Computer Science, Computer Technology or any other IT related field, 
• Experience in Open Source Software would be an added advantage
• Minimum working experience of two years  in IT.
• Networking knowledge, Linux, Programming, CCNA, ITIL, A+, Database MYSQL, PostgreSQL or any other certification would be desirable.
• Proficiency in Scripting languages (PHP, Bash scripting, CSS, Java or Jquery), html and Python
• Knowledge and Implementation of new IT trends
• Committed, 
• Innovative and Creative,
• Team player,
• Analytical, 
• Good communication skills both oral and written,
• Good at decision making, 
• Initiative taking, 
• Results oriented