Sales Service Contract Executive Job at XeroxTechnologies
Position: Service Contract Executive
Department: Technical Department
Reports to: Technical Manager
- Draw up a list of all customers with Xerox Copiers, Printers and Multifunctional devices that are not on any of the service and maintenance contract.
- Schedule and book meetings with customers to close service and maintenance contract for the above machines.
- Run with the MIF upgrade program for the low performing, aged machines
- Keep records of all the Machines in the field and ensure that contracts are renewed on time.
- Liaise with helpdesk to ensure that all customers’ machines on contract are service as scheduled to guarantee 100% contract renewals.
- Work with the Finance department to ensure that all contract customers are billed on time.
- Undertake other duties as may be delegated in the department.
Job Specification
Academic
Essential
- Diploma/ Degree in IT
- 3 Years Experience in sales
Desired
- Degree in Marketing or MBA in Sales & Marketing
Experience
- 3 Years experience in the same position and a professional qualification will be an added advantage
Work related skills
- Aggressive and Result Oriented
- Able to meet set target on a monthly basis
- Able to meet deadlines
- Product knowledge
- Communication skills oral and written.
Personal attributes
- Positive can do attitude
- Trustworthy
- Organized, Honest team player
- Strong customer relation skills
Complexity and difficulty of the work
- A demanding job that requires high level of accuracy and integrity
Successful performance standards
- Reports on service contracts to the Technical Manager
- Needs to plan ahead thus be pro – active
- High level of accuracy
- High level of confidentiality
How to apply
Send your curriculum vitae and application letter to careers@xrxtechnologies.co.ke.
The closing date will be 23rd July 2012.
