IT Officers Jobs at Fina Bank
The Bank has a strong developmental emphasis especially in growing businesses, and aims to ensure excellence in service delivery in the East African Region.
Currently we are looking to fill the following position:
IT Officer
Two positions (2)
In line with the business strategy, Fina Bank is strengthening its ICT function in order to provide a more focussed and efficient service to its clients.
The Job
Reporting to the Team Leader Networks, Infrastructure and Security, the jobholders will be responsible for Administration and management of our Bank’s network infrastructure, e-mail, intranet, internet, LAN, WAN, network security, SWIFT, MICR system, Clearing, CBK returns system & RTGS etc.
Key responsibilities will include:
Infrastructure related activities
- Maintain, administer and secure network servers – Physical and Virtual;
- Install and Configure Operating environment including Windows and Unix Servers as well as Storage Boxes;
- Setup and Maintain Telephony system;
- Troubleshoot and debug Infrastructure-related problems;
- Install, configure, and upgrade desktop hardware and peripherals including Voice Communication devices;
- Participate in the design and development of comprehensive and robust network standards in line with our Bank’s IT Strategy and policies;
- Implement network designs according to stipulated policies;
- Manage network directory services, including configuration of user identification, authentication and authorization;
- Schedule and carry out periodic network maintenance activities;
- Troubleshoot and debug network-related problems;
- Perform required maintenance for installation, configuration and update of firewalls and UTM;
- Participate in design and development of network security standards;
- Monitor end-user activity to ensure there are no security breaches;
- Deploy and configure firewalls, Internet access standards and intrusion detection systems across the Bank;
- Ensure all equipment are secured by antivirus software and the antivirus is up-to-date;
- Implement network security standards and monitor networks for security breaches;
- Ensure high availability of IT services
- Maintain and update documentation of network and hardware infrastructure – Including and inventory of the hardware and licenses of all software in the Bank;
- Maintain a log of network access and activities for audit purposes;
- Work closely with vendors and outsourcers to manage delivery of Service Level Agreements (SLAs);
- Provide technical advice to management and staff on information technology Infrastructure issues;
- Manage the helpdesk function and Support End users on day to day IT Issues as well as advise them on best practice;
- Participate in the Disaster Recovery Planning, testing and improvement;
- Follow our Bank’s defined IT processes and propose means of improving them;
- Perform Daily Backups, End of Day Processing, Documentation, Storage and Retrieval of the data from the media;
- Perform any other duties as may be assigned;
- Bachelor of Science in computer / Diploma in Computer Science;
- Server / Desktop administration and troubleshooting skills (Preferably MCSE 2003/2008 track);
- Cisco or Similar Network Certification with good grasp of LAN / WAN Networking is mandatory;
- Good grasp and appreciation of current IT security matters;
- 2 Yrs experience in busy support environment handling Hardware, Network and Software troubleshooting;
- Good interpersonal and communication – verbal and written skills;
- A good appreciation of Banking Operations.
Head of Human Resources,
Fina Bank Limited,
P.O Box 20613-00200,